Quality Improvement in Healthcare

Why is quality improvement in health care systems so difficult? Why is it so challenging to bring in new and better ways of organizing health care services? Many reasons have been put forward: lack of money; lack of appropriate or complete knowledge; excessive and perhaps unnecessary regulations; and entrenched professional opinions and interests. This course suggests that the main reason is complexity. Health care systems are inherently complex, with many interconnected activities and processes, and thus difficult to measure, analyze, change and improve. This course will help you to understand some of this complexity, showcase some simple methods that can help you improve the quality of health care services and point towards resources that can be used to further your knowledge and understanding. Accredited for 2 Ethics and 5 Clinical CPD Points.